Gestionnaire contentieux FR / DE (f/h/x)

Tasks

• Ensure the complete management of the dossiers from the moment they are opened, whether it concerns premiums, franchises or appeals related to sinistres, by ensuring the compliance and rigorous monitoring of each stage.
• Establish and maintain various contacts (written and telephone) with agencies, debt collection and bankruptcy offices, courts, and clients, with a view to constructive and professional collaboration.
• Analyze financial situations and, where appropriate, grant appropriate payment terms.
• Suivre et traiter les encaissements en lien direct avec le recouvrement, afin d'assurer une gestion efficace des fluxes financiers
• Accompany and support agencies in all matters related to litigation, providing advice, expertise, and concrete solutions.
• Contribute to the further improvement of the monitoring and review process by proposing optimizations that promote speed and quality of service

Requirements

• Titulaire d'un CFC d'employé de commerce
• Excellente maîtrise écrite et orale de l'allemand et du français, la maîtrise de l'italien est un atout
• Bonnes connaissances de la loi fédérale sur la poursuite pour dettes et la faillite dont une expérience significative dans ce domaine en Suisse
• Maîtrise des outils informatiques usuels (MS Office), en particulier Excel

Your properties

• Autonomy and efficiency, with a real ability to manage priorities and meet deadlines
• Rigorous and structured, with organizational skills and professional awareness
• Curious and versatile, with a keen interest in a wide range of activities
• Committed and invested, with a preference for teamwork and an open and constructive working atmosphere

We offer

• A healthy work environment in a certified "Great Place to Work" company
• Many social benefits, including flexibility in work organization
• Human values that focus on the well-being of employees
• Working in a dynamic and passionate team