Animalia Benefits Manager responsible for dog and cat insurance (m/f/x) 80-100%

Tasks

The various tasks that await you:

• Sort and prioritize incoming mail
• Manage claims independently and proactively until they are settled, including: opening claims files, analyzing the facts, requesting additional documents or supporting evidence in the event of incomplete claims, reviewing coverage and calculating the amount of benefits due, and finally issuing payment orders.
• Answer customer questions (written or verbal) about reimbursed and/or non-reimbursed services.
• Be in contact with our consulting veterinarian and veterinary practices or clinics.

Requirements

We are looking for someone with a Federal Certificate of Competence (CFC) as a veterinary assistant, whose native language is French and who has knowledge of German (min. B1).

• autonomists
• Dynamique
• Good analytical skills
• Comfortable with managing priorities and deadlines

We offer

We offer you:

• Un environnement de travail sain dans une entreprise mutualiste labellisée "Meilleur Employeur"
• Multiple social benefits such as significant contributions to the 2nd and 3rd pillars
• Discounts on all Vaudoise insurance policies
• 5 weeks of vacation, 13 salaries, and a bonus
• Flexible working hours
• The possibility of working from home (1-2 days/week depending on seniority)
• Working in a young and dynamic team