Job offer
Gestionnaire Prestations Animalia chargé des assurances pour chiens et chats (h/f/x)
Vaudoise Assurances is looking for a Gestionnaire Prestations Animalia (h/f/x) for the processing of claims in animal insurance. The position includes the independent processing of dossiers, communication with clients and veterinarians as well as the administration of payments.
Job description
Tasks
- Sorting and prioritizing incoming correspondence
- Autonomous and proactive management of dossiers up to liquidation, in particular:
- Opening damage dossiers
- Analyzing facts
- Requesting additional documents or supporting documents for incomplete declarations
- Checking the cover and calculating the benefits owed
- Issuing payment instructions
- Answering customer queries (written and verbal) regarding reimbursed and non-reimbursed services
- Contact with our veterinary advisor and veterinary practices or clinics
Requirements
- Apprenticeship qualification as an assistant in veterinary medicine
- Mother tongue French
- German language skills (at least B1)
- Autonomy, dynamism, good analytical skills and experience in managing priorities and deadlines
We offer
- Healthy working environment in a cooperative company, recognized as "Best Employer"
- Wide range of social benefits, such as high contributions to the 2nd and 3rd pillars
- Discounts on all Vaudoise insurance policies
- 5 weeks vacation, 13 wages and a bonus
- Flexible working hours
- Home office option (1-2 days/week depending on seniority)
- Working environment in a young and dynamic team
Job details
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