Job offer
Gestionnaire Prestations Animalia chargé des assurances pour chiens et chats (h/f/x)
Vaudoise Assurances is looking for a Gestionnaire Prestations Animalia (h/f/x) for the processing of claims in animal insurance. The position includes the independent management of claims dossiers, customer communication and cooperation with veterinarians.
Job description
Tasks
- Trier and prioritizing incoming correspondence
- Autonomous and proactive management of dossiers through to liquidation, including:
- Opening damage dossiers
- Analysis of facts
- Requesting additional documents or receipts for incomplete declarations
- Review of cover and calculation of benefits owed
- Issuing payment instructions
- Answering customer queries (written or verbal) regarding reimbursed and non-reimbursed services
- Contact with our veterinary advisor and veterinary practices or clinics
Requirements
- Degree as an assistant in veterinary medicine
- Mother tongue French
- German language skills (at least B1)
- Autonomy, dynamism, good analytical skills and experience in managing priorities and deadlines
We offer
- Healthy working environment in a cooperative company, recognized as "Best Employer"
- Wide range of social benefits, including significant contributions to the 2nd and 3rd pillars
- Discounts on all Vaudoise Assurances products
- 5 weeks vacation, 13 wages and bonus
- Flexible working hours
- Possibility to work from home (1-2 days/week depending on seniority)
- Work in a young and dynamic team
Job details
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