Job offer
Research manager - head of department
We are looking for an experienced Research/Investigation Manager as Head of Department to lead a team of six people and oversee research in the area of payment traffic. The main tasks include reviewing work processes, analyzing risks, and coordinating with other banking entities.
Job description
Research manager - head of department
Tasks
- manage the department responsible for investigating payment transaction operations (6 people)
- check daily work and prepare reports related to the activity
- supervise all complex and contentious research files
- ensure control of operational risks and analyze control indicators
- improve treatment processes
- coordinate with the bank's main entities in relation to the activity
Requirements
- proven experience in the banking sector
- very good knowledge of payment transactions
- experience in team management in all areas
- keen sense of initiative, autonomy, and rigor
- Excellent command of French, good knowledge of English, ideally German
We offer
No information available
Job details