Global Head of Client Content Center

Job description: Global Head of Client Content Center

Tasks

• Strategic monitoring of client-centric alignment, activation materials, and campaign distribution
• Improving marketing efforts through a cohesive, top-down approach to ensure clarity and consistency in client-centric outcomes
• Strengthening processes and collaboration between client-centered teams to implement best practices and promote innovation
• Monitoring high-quality, timely RFP management and responses to ensure continuous improvement in execution
• Applying new technologies, including AI, to improve efficiency, process improvement, and digital enablement
• Presenting a credible, forward-looking vision for the function to position it as a cornerstone of client-centric interaction

Requirements

candidate profile

• Relevant experience: Strategic and tactical thinker with a deep commercial approach to clients, an international mindset, and a proven track record of delivering client-centric results.
• Technical expertise: Financial knowledge across all asset classes, with the ability to effectively leverage the time of investment professionals and apply new technologies to enhance the customer journey
• Leadership skills & change agent: Proven ability to inspire and retain talent, lead by example, and drive transformation in a matrix-like structure
• Communication & Presentation: Inspires trust, presents with credibility

• 12+ years of experience in institutional asset management, with at least 5 years in a leadership role
• Proven experience in leading multifunctional teams (RFP, marketing, client portfolio management, consultant relations)
• Deep understanding of investment products (stocks, bonds, alternatives, multi-asset)
• Strong network and credibility among institutional investors and advisors
• Excellent leadership, communication, and stakeholder management skills
• Bachelor's degree required; MBA or CFA designation preferred

We offer

• Top location in Zurich with collaboration rooms (including roof terraces) and free lunch
• Friendly, diverse team in an open office environment
• All the latest technologies to support and develop you in your work
• Agile environment in our way of thinking, our way of working and our trust in each other
• Flat hierarchy with collaboration at all levels
• Campus atmosphere and collaborative spirit