GPS Platform Transformation Business Analyst - Client Relationship Management

About the job

GPS Platform Transformation is seeking an experienced business analyst with strong knowledge of client relationship management (CRM). The position focuses on translating business requirements into practical technology solutions to bridge the gap between business requirements and technology solutions in the sales and trading environment.

Tasks

The main tasks include:

• Working with cross-functional stakeholders to identify, analyze, and document business requirements
• Review existing business processes to identify gaps, inefficiencies, and risks, and propose practical, measurable improvements.
• Translation of business requirements into clear deliverables such as business requirement documents, user stories, process maps, acceptance criteria, and decision logs
• Documentation of end-to-end user journeys, supporting architecture, product owners, and software development teams

Requirements

The requirements for this position are:

• Bachelor's degree or higher in computer science, information technology or a related field
• Clear communication with stakeholders, technology teams, and control functions
• Influencing decisions without formal authority and navigating complex organizations and decision-making paths
• Exercise sound judgment in a controlled environment; report risks and issues early and appropriately

Professional and technical requirements

The professional and technical requirements include:

• 7+ years of experience in a business analysis or equivalent role; banking experience preferred
• Strong understanding of CRM platforms, including platform requirements, workflow design, and usage within front office or client coverage teams
• Knowledge of structured products and trading workflows is advantageous.

We offer

The position offers a 12-month contract term and the opportunity to be part of an innovative team shaping the future of wealth management.