Job offer

Head Client Onboarding

The position of Head Client Onboarding at Bank CIC in Basel involves opening retirement accounts and vested benefits accounts, processing client data and supporting client service. The ideal candidate will have a commercial education, experience in the client data area of a financial services provider and initial management experience.

Job description

Core tasks

  • You open pension accounts and vested benefits accounts
  • You mutate client data in Avaloq
  • You provide high-quality answers to inquiries from our internal customers and thus support our customer service department in opening up new customer relationships
  • You work on the implementation of innovations and process adjustments
  • You create process and work instructions
  • You support the implementation of system tests (release and functional tests)

Requirements

  • You have a commercial degree, preferably a banking qualification
  • You already have several years of experience in the customer data area of a financial services provider
  • You know the legal and statutory requirements for banks
  • You already have proven experience as a data protection officer, preferably in the areas of CDB, GwG and GwV
  • You already have initial management experience or are ready to take over as a successor

We offer

  • A flexible, dynamic and entrepreneurial working environment
  • Stimulating and varied tasks
  • Short decision-making processes and direct communication
  • Openness and development opportunities
  • Attractive conditions
  • The opportunity to actively participate in ambitious projects

Job details

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