Head of Non-Financial Risk Control, Europe

Tasks and responsibilities

The role of Head of Non-Financial Risk Control Europe includes the following responsibilities:

• Serve as Head of Non-Financial Risk Control for Europe and locally for Luxembourg, with full managerial responsibility for all NFRC employees in Luxembourg and European branches.
• Lead the European implementation of global frameworks, including the Internal Control Framework (ICF), Operational Risk Framework, Third-Party Risk Management (TPRM) Framework, Technology Risk Framework, and resilience requirements.
• Act as a trusted advisor to local risk owners and senior stakeholders to ensure that risks are consistently identified, assessed, monitored, and managed in accordance with the Group’s risk policy and defined risk appetites.
• Ensure compliance with group policies and relevant European regulatory requirements to facilitate efficient and timely cooperation with regulatory authorities.
• Establish a clear and timely escalation process for exposures that exceed the risk appetite, and ensure that corrective actions are implemented.
• Coordinate with the Group Internal Audit function and act as a trusted partner to ensure that audit findings are addressed in a timely manner.

People Management

The role also includes the following responsibilities in the area of people management:

• Build and maintain a skilled NFRC workforce with standardized skills and consistent expectations across all European locations.
• Ensuring succession planning and strategic human resources management, including the appropriate use of the NFRC Service Center model for scalable and repeatable tasks.
• Promote a culture of accountability, risk awareness, and transparent challenge across all NFRC teams.
• Ensuring compliance with the Group Code of Conduct and the Business Principles, and serving as a role model for the values of the CRO Division.

Requirements

The following requirements apply to this role:

• A bachelor's or master's degree in finance, risk management, business administration, or a related field.
• 10+ years of experience in risk management, with significant exposure to non-financial risks.
• Proven leadership experience in a senior risk management role.
• Experience interacting with regulatory authorities and senior stakeholders.
• Knowledge of the current regulatory environment, regulatory expectations, industry trends, and new or emerging risks.
• Familiarity with risk management platforms (e.g., ServiceNow GRC, BanGRC, or equivalent) and/or technology for continuous process improvement.
• Relevant industry certifications in compliance and/or risk management (e.g., FRM, CRM, CBIRC) are preferred.

Further requirements

Additional requirements for the role are:

• Excellent communication and presentation skills.
• Crisis Management and a Resilience Mindset.
• Ability to identify and solve problems independently.