Head of Application Service Providing (ASP)

Job description

Job title and introduction

100%, with immediate effect or by arrangement Head of Application Service Providing (ASP)

Your tasks

• Management and development of the Application Service Providing department consisting of the Application Management and Solution Engineering teams
• Ensuring the stable and SLA-compliant operation of all productive applications (incl. incident, change, release, problem and lifecycle application management)
• Strategic further development of the department (standardization, automation, consolidation) in line with the IT strategy
• Responsibility for internal projects (e.g. releases, migrations, technical renewals) and implementation of customer, audit or regulatory requirements relevant to the division
• Definition, monitoring and analysis of KPIs as well as derivation and implementation of concrete improvement measures
• Management of external partners, providers and software suppliers
• Responsibility for internal and external audits in the ASP area (incl. implementation of findings)
• Active participation in the IT management team, with cross-divisional responsibility and close cooperation with Infrastructure Service Providing, Data & Integration Services and Service & Project Delivery

Your profile

• Higher education (FH, HF, Uni) in business informatics, computer science or comparable qualification
• At least 5 years of management and control experience in an application or platform environment (ideally in a regulated environment and a managed service provider)
• Sound knowledge of ITIL, service processes, application architectures
• Experience in the implementation of complex projects and releases during ongoing operations
• Entrepreneurial thinking, high level of personal responsibility, structured leadership personality with a clear commitment to quality and impact

What you can expect

• A challenging management role with responsibility for results, strategic scope and a well-coordinated team
• Modern structures, short distances, high transparency - and an environment that promotes impact
• A Swiss company with long-term goals and a clear vision
• Attractive employment conditions and a modern working environment close to the station