Head of IT

Job description

An exciting leadership opportunity in IT platform strategy, implementation, and governance, to support one of EFG's leading businesses.

Tasks

The position involves the following tasks:

• Strategic and Governance Oversight
• Practical and operational management
• Human resources management and stakeholder management

Strategic & Governance Monitoring

- Provide a vision for a stable, scalable platform and superior service - Develop and manage the annual IT budget for the Singapore Branch - Align local IT initiatives with regional and Group strategy - Ensure Business Continuity Planning (BCP) and Disaster Recovery (DR) frameworks meet standards to ensure resilience - Own the IT Risk Control Self-Assessment process and ensure timely remediation of risk items and audit findings - Maintain IT policies, procedures, and controls in line with regulatory and Group requirements - Act as Outsource Owner for IT services provided by Head Office and other parties - Participate in and make recommendations to Management and Operational Risk committees

Practical & Operational Management

- Monitoring infrastructure stability across servers, networks, end-user systems, and telephone systems - Monitoring security controls, including patch management, antivirus, IDS/DLP alerts - Managing and monitoring abnormal IT activities and ensuring appropriate vulnerability mitigation - Monitoring backup processes, tape libraries, and production readiness checks - Managing IT changes and ensuring appropriate governance prior to deployment - Managing user access controls and serving as the Local Security Administrator - Managing the lifecycle planning and replacement of hardware and devices - Ensuring accurate and timely monthly reporting of system logs, access audits, and monitoring metrics - Overseeing Level 1 and Level 2 support to ensure service reliability and minimal business impact

Human resources management and stakeholder management

- Leading, coaching, and developing the Singapore IT team (1–5 direct reports) - Maintaining strong communication with regional and global IT counterparts to ensure alignment and collaboration - Serving as the primary IT point of contact for local business partners and senior management

Requirements

- Degree in Information Technology, Computer Science, or a related field - Extensive experience in IT operations within a regulated financial services environment - Strong hands-on infrastructure experience - Good knowledge of IT governance, regulatory compliance, and audit frameworks - Experience managing IT budgets and vendors/service providers - Familiarity with ITIL v4 and service management practices - Strong analytical, problem-solving, and incident/crisis management skills - Ability to balance strategic leadership with operational execution

We offer

A challenging leadership role in an international setting with opportunities for professional growth and career advancement.