Head of KYC Uplift Team

Job description: Head of KYC Uplift Team

Key tasks:

• Ensuring strict compliance with KYC review deadlines and internal quality standards
• Establishment of robust governance structures, reporting frameworks and escalation processes for senior management
• Reviewing and evaluating the effectiveness of verified KYC profiles, ensuring accurate risk classification, confirmation of asset provenance and documentation standards
• Provide credible challenges to stakeholders to drive improvements in client due diligence outcomes

Cross-stakeholder and cross-functional collaboration:

• Work with Front Office, Compliance and KYC Competence Center to implement high quality CDD processes
• Training the front office on KYC standards, promoting a culture of compliance and risk awareness
• Communicate clear requirements, critical issues and progress updates to senior management as required
• Act as liaison to Compliance QA, internal/external auditors and regulators as required

Monitoring tasks:

• Leading and inspiring a high performing team of KYC specialists
• Setting clear goals, implementing performance measurement frameworks and promoting a culture of accountability, collaboration and excellence
• Effectively manage team capacity, including recruiting, coaching and dealing with performance issues to maintain strong execution momentum
• Responsibility for the actions of the employees under your supervision and the execution of the business under your responsibility

Regulatory responsibilities and/or risk management:

• Demonstrate appropriate values and behaviors, including but not limited to standards of honesty and integrity, care and diligence, fair treatment (fair treatment of clients), management of conflicts of interest, competence and continuous development, appropriate risk management and compliance with applicable laws and regulations
• Ensure that KYC/CDD issues are properly identified, assessed and documented

Requirements:

Professional requirements:

• University degree or equivalent qualification in banking and/or finance

Personal requirements:

• Strong communication skills (verbal and written)
• Excellent interpersonal skills - team player
• Strong empathy for people and all cultural backgrounds
• Solution-oriented, taking into account both business value and risk mitigation
• Process-oriented and control-conscious
• Ability to deal with ambiguity and provide appropriate guidance to the team
• Ability to communicate unpopular decisions