Head of KYC Uplift Team

Job description

Tasks

• KYC verification and quality management:
  • Ensuring strict compliance with KYC review deadlines and internal quality standards
  • Establishment of robust governance structures, reporting frameworks and escalation processes for senior management
  • Reviewing and evaluating the effectiveness of verified KYC profiles, ensuring accurate risk classification, source-of-wealth corroboration and documentation standards
  • Provide a credible challenge to stakeholders to drive improvements in client due diligence outcomes
• Cross-stakeholder and cross-functional collaboration:
  • Work with Front Office, Compliance and KYC Competence Center to implement high quality CDD processes
  • Training the front office on KYC standards, promoting a compliance and risk management culture
  • Communicate clear requirements, critical issues and progress updates to senior management as required
  • Acts as liaison to Compliance QA, internal/external auditors and regulators as required
• Monitoring tasks:
  • Leading and inspiring a high performing team of KYC specialists
  • Setting clear goals, implementing performance measurement frameworks and promoting a culture of accountability, collaboration and excellence
  • Effectively manage team capacity, including recruiting, coaching and addressing performance issues in a timely manner to maintain strong execution momentum
  • Responsible for the actions of the employees under your supervision and the execution of the business under your responsibility
• Regulatory tasks and/or risk management:
  • Demonstrate appropriate values and behaviors, including, but not limited to, standards of honesty and integrity, care and diligence, fair treatment (fair treatment of customers), management of

Requirements

Personal and social

• Proactive, self-motivated personality
• Strong communication skills (verbal and written)
• Excellent interpersonal skills - team player
• Strong empathy for people and all cultural backgrounds
• Solution-oriented, taking into account both business value and risk mitigation
• Process-oriented and control-conscious personality
• Ability to deal with ambiguity and provide appropriate guidance to the team
• Ability to communicate unpopular decisions

Professional and technical

• University degree or equivalent in banking and/or finance

We offer

No specific benefits or offers mentioned in the text.