Head of Onboarding and Customer Due Diligence Guernsey

Job description

Being part of HSBC's Risk team, you'll help us manage and mitigate risks to ensure we can continue to support our customers.

Tasks

• Conduct and implement Regulatory Management framework for the CML business aligned to a specific area of the business
• Acting as a primary relationship point of internal CML activities, focus on onboarding to day-to-day support
• Reviewing country onboarding and verification CML processes
• Manage the expectations and outcomes of multiple business functions
• Ensure controls are implemented whilst ensuring seamless fall-through of business
• Maintain and enhance industry leading booking practices, manage and maintain compliance with the business' conduct and control framework
• Work closely with all stakeholders to maintain, manage and agree process to meet regulatory requirement
• Continue to seek opportunities to improve processes whilst maintaining and ensuring business as usual

Goals

The overall objective of the Head of CML (Private Banking) role is to enable the delivery of the Onboarding and Customer Due Diligence (CDD) function across Private Banking and Wealth Management products and platforms, globally.

• Team Productivity and Performance Management
• Team Management and Supervision
• Stakeholder management
• Adherence to CDD guidelines and risk appetite
• CDD and regulatory internal controls
• Customer onboarding

Requirements

The role holder will have to build, develop, and understanding of Private Banking and wealth quality transactions to perform the role. A good understanding of the business and the ability to translate it in terms to improve processes and risk management and control are essential and will be assessed in a tailored interview.

Benefits

• Not only an HSBC good place to work, we also offer the following unique and compelling benefits
• We help you progress your career, including access to development programs, mentoring, coaching, and a world-class learning and growing culture through HSBC University
• You work where you want and still have a career, as how and where you work is flexible
• Our culture will allow you to make an impact and contribute. And even more, we support your physical and mental wellbeing to deliver results
• Our family friendly policies mean you can focus on your career and enjoy precious moments with your loved ones

Corporate culture

• Proudest heritage schemes, agile teams, inclusive, Welcoming, Diverse
• Accentual growth generate greater impact for the Individual and the Organization
• HSBC will give you a range of choices that support your personal, physical and social wellbeing, including
• We'll equip you with the tools and knowledge to do your best work
• The Bank offers a unique environment and the freedom to be innovative, to bring creative solutions to help our clients
• And our people are our greatest asset. You'll be part of a global team.