Head of Operational Risk & Resilience

About the role

• We are looking for a Head of Operational Risk & Resilience who can lead the second-line operational risk function at the world's first regulated digital asset bank.
• Reporting directly to the Chief Risk Officer, you will join our end-to-end resilient risk management platform—and drive the bank's operational resilience agenda in accordance with FINMA Circular 2023/01 across our custody, trading, tokenization, and banking businesses.
• This is a perfect opportunity to take on a hands-on leadership role in a lean, high-caliber risk function where you will set the direction, lead a small team, and personally deliver the substance that makes independent oversight valuable—to the business, the Group Executive Board, and FINMA.

Key Responsibilities

• Own and continuously develop the operational risk management framework: policy, RCSA methodologies, incident and loss data management, issue management, dependency analysis, and integration with the bank's Risk Appetite Framework
• Lead the operational resilience program in accordance with FINMA Circular 2023/01: critical operational resilience mapping, impact tolerances, scenario testing, and second-line oversight of resilience and continuity management
• Provide second-line oversight and scrutiny of outsourcing and third-party risk management in accordance with FINMA requirements, covering the bank's critical technology providers
• Manage operational risk reporting; design and prepare key risk indicators (KRIs), integrated risk reports, and committee papers for the Group Executive Board, the Board Risk Committee, and the auditors
• Report operational risk to the regulator, external and internal audit, including taking ownership of remediation items and regulatory submissions
• Lead, develop, and prioritize a small team; coordinate operational risk matters across group entities
• Drive the modernization of the risk function's tools, including AI-enhanced approaches to reporting, KRI generation, and risk assessment documentation

Our ideal candidate

• 8+ years of experience in operational or non-financial risk management at a regulated bank or financial institution, including several years in a leadership or senior second-line role. Experience in the Swiss regulatory environment is strongly preferred.
• In-depth working knowledge of FINMA Circular 2023/01 (operational risks and resilience) and Swiss outsourcing requirements, with a proven track record of building or substantially enhancing an operational risk or resilience framework
• A hands-on "player-coach" profile: comfortable taking personal ownership of methodology and committee documents in a lean team, rather than just directing others
• Strong affinity for technology and a genuine interest in digital assets: able to discuss custody infrastructure, key management, cloud computing, and 24/7 market operations with credibility — curious about cryptocurrency, with a disciplined approach to banking
• A credible challenger with the experience and judgment to constructively challenge front-line leaders and to stand alone before the Group Executive Board and the regulator—confidence without arrogance
• Excellent written and spoken English; German is a strong advantage in the Swiss regulatory context

Our Offer

• An attractive combination of competitive salaries and an entrepreneurial compensation plan
• Flexible Work and Work-from-Home Policies
• Professional Development Through Mentoring and Buddy Programs
• A one-month, fully paid sabbatical after five years of continuous employment