Head of Sales Support/Business Manager - Vice President

Job description

Job Information

• Job Identification: 210686779
• Job Category: Client Service
• Business Unit: Asset & Wealth Management
• Posting Date: 11/18/2025, 11:19 AM
• Locations: Dreikonigstrasse 37, Zurich, CH-8027, Switzerland
• Job Schedule: Full time

Tasks

• Lead and develop the sales support team in Zurich and Geneva to promote a collaborative, results-oriented, and service-oriented culture.
• Work closely with the Country Head and Client Advisors on planning, financial tracking, and performance analysis to support commercial objectives.
• Monitor and interpret key business metrics (AuM, flows, revenue, costs, margins) and provide timely insights to support decision-making.
• Manage financial coordination and reporting by working with Finance and regional stakeholders to ensure accuracy, transparency, and alignment.
• Promote effective stakeholder management by acting as a central coordination point for sales, marketing, operations, compliance, and regional teams.
• Monitor daily sales operations to ensure consistency, efficiency, and a high standard of customer service.
• Maintain oversight of governance and regulatory processes for the Swiss legal entity.
• Contribute directly to important projects and initiatives by balancing leadership with practical implementation and execution.

Requirements

• Degree in business administration, finance, economics, or a related field.
• 7-10 years of experience in sales support or business management within financial services or asset management, ideally in a lean, fast-paced environment with direct customer impact.
• Strong understanding of the Swiss asset management landscape, including products, distribution, and regulation.
• Proven leadership experience in a lean team, with a practical approach to employee management, motivation, and development.
• Strong analytical and financial skills, with experience in preparing and interpreting management information and reports.
• Excellent stakeholder management and communication skills, with the ability to build relationships and influence across teams.
• High proficiency in Excel and PowerPoint; experience with BI tools (Power BI, Tableau, QlikView) is an advantage.
• Fluent in German and English (written and spoken).
• Fast, adaptable, and effective at multitasking in fast-paced environments.
• Service-oriented, with a strong commitment to customer results.
• Commercially minded, detail-oriented, and accountable.
• Strong team player, supportive and effective in motivating others.

We offer

• J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent companies, governments, wealthy individuals, and institutional investors.
• We recognize that our employees are our strength and that the diverse talents they bring to our global workforce are directly linked to our success.
• We are an equal opportunities employer and value diversity and inclusion in our company.
• We offer fair working conditions and a culture of support and development for our employees.