Computer Scientist in the Support Department (80%–100%)

Your tasks

• Member of the Client Expert Team – key liaison between end-user support and client engineering
• Ensure responsibility for bank-wide software distribution, patch management, and a stable electronic work environment
• IT Service Desk & First-Level Support – Expert Advice and Solution-Oriented Support
• Deployment and Administration of Electronic Workstations—from Desktops to Laptops
• Operational activities related to the electronic workplace and unified communications
• Participation in and assumption of technical leadership roles in various IT departments

Your profile

• At least 2 years of experience in enterprise client management (companies with 20 or more employees)
• In-depth knowledge of software distribution, patch management, and Windows releases
• Proficient use of Windows client systems, Microsoft Office, and popular messaging apps
• Practical experience in first-level end-user support (ticket handling, phone and in-person support)
• Experience with automated deployment tools and IT service management processes (ITIL)
• Strong customer service and communication skills

Our offer

• A wide range of responsibilities and unique opportunities for creativity
• Active participation in the development of forward-looking and sophisticated IT solutions—from requirements gathering through design to operations
• A high degree of responsibility for your projects and the organization of your work
• Equal opportunity, progressive working conditions, and work-life balance
• Targeted support, modern work models, and an environment of trust to foster personal and professional development