Job offer
Computer Scientist in the Support Department
The Swiss National Bank is seeking an IT specialist (80–100%) for its support department in Bern, with a focus on client management, software distribution, and first-level support.
Your tasks
- Member of the Client Expert Team—the central point of contact between end-user support and the operation of the electronic workspace.
- Responsibility for nationwide software distribution, patch management, and ensuring a stable electronic work environment.
- IT Service Desk & First-Level Support – comprehensive advice and assistance for our users.
- Deployment and Administration of Electronic Workstations—Including Desktops and Laptops.
- Operational activities related to the electronic workplace and unified communications.
- Participation in and assumption of technical responsibility in various IT departments.
Your profile
- At least 2 years of experience in enterprise client management (companies with 200 or more employees).
- In-depth knowledge of software distribution, patch management, and Windows reference environments.
- Proficiency in using Windows client systems, Microsoft Office, and common messaging solutions.
- Practical experience in first-level end-user support (ticket processing, phone and in-person support).
- Experience with automated deployment tools and IT SCM processes (ITIL).
- Strong customer service and communication skills.
Our offer
- A diverse range of responsibilities and a unique creative environment.
- Responsibility for your areas of focus and a high degree of autonomy in organizing your work.
- A culture of openness, respect, and appreciation.
- Targeted support and modern opportunities for growth.
Job details