Computer Scientist in the Support Department

Your tasks

• Support within the Client Expert Team—acting as the interface between End-User Support and Client Engineering;
• IT Service Desk & 1st Level Support - Handling and resolving IT issues;
• Provisioning and administration of electronic workstations (desktops, laptops, printers, smart devices, etc.);
• Operational activities in the areas of electronic workstations, unified communications, and smart devices;
• Participation and technical responsibility in various IT departments;

Your profile

• At least 2 years of experience in enterprise client management (companies with 200 or more employees);
• In-depth knowledge of software distribution, patch management, and Windows release management;
• Proficiency in using Windows client systems, monitoring tools, and common messaging solutions;
• Practical experience in first-level end-user support (ticket handling, phone and on-site support);
• Experience with automated deployment tools and IT service management (ITIL) processes;
• Strong customer service and communication skills;

Our offer

We offer you a unique opportunity to contribute to a central bank-like IT environment. You can expect a diverse range of responsibilities, significant autonomy, and the chance to actively participate in developing forward-looking and challenging IT solutions—from requirements gathering and design through to operations. You’ll take ownership of your projects and shape your work with a high degree of autonomy. We foster a culture of openness, respect, and collegiality. Equal opportunity, progressive working conditions, and a healthy work-life balance are a given for us. Through targeted development, modern work models, and an environment of trust, we support your personal and professional growth.