Investment Operations Analyst

Job Description

Are you ready to make a direct impact at the heart of the investment lifecycle? As an Investment Operations Analyst at J.P. Morgan Chase, you will play a pivotal role in supporting the end-to-end transaction process and driving new initiatives. Join our inclusive and innovative team, where your ideas and expertise are valued, and you are empowered to grow professionally. This is your opportunity to thrive in a fast-paced environment, contribute to strategic projects, and build a rewarding career in investment operations.

As an Investment Operations Analyst within our operations team, you will be at the center of our operations, ensuring the seamless execution, settlement, and administration of a broad spectrum of financial products. You will work with cross-functional teams to deliver operational excellence, address process improvements, and uphold the highest standards of accuracy and client service. In this role, you will develop your analytical skills, contribute to a culture of innovation and teamwork, and make a meaningful difference for our clients and stakeholders.

Job Responsibilities

• Provide operational support across product channels including trade support, cash processing, asset transfers, corporate actions, reconciliation, alternatives, and derivatives
• Monitor and address changes and gaps in operational processes to ensure seamless workflow
• Drive continuous improvement initiatives and help reduce risk across all operational touchpoints
• Ensure timely resolution of inquiries and escalation as necessary
• Address ad hoc queries from front office, technology, finance, custodians, and other stakeholders
• Assist with audits, compliance reviews, and regulatory reporting requirements
• Collaborate with business, technology, and operations teams to prioritize, schedule, and define requirements for future enhancements and products

Required Qualifications, Capabilities, and Skills

• Up to 2 years of experience in operations, finance, or a related field
• Bachelor's degree with full working proficiency in English
• Proficiency in data analysis and reporting tools such as Excel, with the ability to adapt to new technologies and systems
• Highly disciplined, self-starter with excellent organizational and time management skills
• Team player with a strong work ethic and high level of professionalism
• Ability to communicate effectively at all levels within the line of business
• Ability to prioritize tasks, take initiative, and meet tight deadlines

Preferred Qualifications, Capabilities, and Skills

• Exposure to data analytics, automation, and programming tools such as Alteryx, Tableau, or Python
• Experience in the financial industry, preferably in operations or related areas