Job offer
IT Application Support Specialist – 2nd Level Support (Full-Time) (f/m/d)
The IT Application Support Specialist – 2nd Level Support is responsible for managing change requests, participating in regular release activities, and supporting batch job scheduling and monitoring. The position requires a bachelor’s degree in computer science or an equivalent qualification, as well as experience in application support and system administration in complex IT environments.
Tasks
- Manage change requests and ensure the proper execution of operational processes
- Participation in periodic release activities, including weekend deployments
- Collaboration on projects related to the operational aspects of existing or newly integrated applications
- Performing routine data cleansing and system maintenance
- Optimization of processes and automation of recurring tasks, including handover to L1 (Control Center)
- Maintenance and updating of application operations documentation and the knowledge base
- Providing support for batch job scheduling and monitoring (e.g., Automic AWA, Control-M, or similar tools)
Your profiles
- Bachelor's degree in computer science, information technology, or an equivalent qualification
- Proven experience in application support and/or system administration in complex IT environments
- Solid knowledge of Linux; experience with shell scripting is a plus
- Solid knowledge of Windows Server operating systems
- Practical experience with Java-based application servers, relational databases, and workload automation tools (experience with Automic AWA is a plus)
- ITIL Foundation Certification (preferred)
- Experience with batch job support and scheduling tools such as Automic AWA, Control-M, or equivalent
- Professional experience in the banking or financial services industry, including knowledge of financial products, is highly desirable
We offer
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