IT Digital Transformation - Junior IT Operations Support 100% (f/m/d)

Tasks

• Serving as the single point of contact (SPOC) between the IT management team and the Talent Acquisition team regarding open positions
• Support the hiring process by scheduling sessions, tracking progress, and collecting feedback from interviewers, as well as managing job postings, approvals, and recruitment-related administrative tasks
• Prepare and distribute regular updates on hiring status and team headcount reports
• Coordinate onboarding activities for new hires, ensuring that required administrative and operational tasks are completed in a timely manner
• Collaborate with HR and the relevant support teams to ensure a smooth onboarding experience
• Support the IT team in preparing operational reports, dashboards, and team documentation
• Track key information related to team composition, resource planning, and operational activities
• Coordinate recurring meetings, prepare agendas, take meeting minutes, and follow up on action items
• Maintain departmental documentation and support the continuous improvement of internal processes.
• Serve as a local point of contact for general operational and administrative requests from team members
• Help ensure consistency and compliance with group-wide processes, policies, and reporting requirements
• Support operational planning activities and provide administrative assistance to IT leadership as needed

Requirements

• 1–3 years of experience in administrative support, operations coordination, recruitment coordination, PMO support, or similar support roles.
• Experience working in a corporate, technology, financial services, or professional services environment is considered an advantage.
• Fluent in English (required), with strong written and verbal communication skills.
• Good organizational skills, with the ability to manage multiple tasks and priorities at the same time.
• A strong attention to detail and the ability to follow processes consistently.
• Comfortable working with stakeholders across different teams and geographic locations.
• A basic understanding of IT roles and team structures is desirable.
• Familiarity with Agile environments (Scrum or SAFe) is considered a plus but is not required.
• Ability to handle sensitive information with discretion and professionalism.
• A hands-on approach and a willingness to support a wide range of operational activities.
• A strong sense of ownership and accountability for assigned tasks.
• Flexible and adaptable in a dynamic and evolving environment.
• A positive team player who enjoys helping others and fostering efficient ways of working.