IT System Administrator Supervisor

Job description

Job Details

• Job Category: AVP
• Requisition Number: ITSYS001836
• Posted: June 23, 2025
• Full-Time
• Zurich, 8002, CHE

Tasks

Key tasks:

Management tasks:

• Lead, supervise and support a team of system administrators and IT support staff.
• Assign and prioritize tasks, projects and daily operational support.
• Provide performance reviews, coaching and development opportunities for team members.
• Serve as an escalation point for complex technical problems.
• Coordinate with other departments to ensure IT support meets business needs.
• Participate in the recruitment, induction and training of new IT staff.
• Vendor management.

Technical tasks:

• Supervising the installation, configuration, maintenance and troubleshooting of servers, networks and system hardware/software.
• Monitoring of system performance, availability and security.
• Management of Active Directory, group policies, DNS, DHCP and e-mail systems.
• Management of backup systems, disaster recovery plans and security compliance.
• Ensuring timely patches and system updates.
• Documentation of system architecture, configurations and operating procedures.
• Asset management.

Requirements

• Bachelor's degree in Computer Science, Information Technology or a related field (or equivalent experience).
• 5+ years experience in system administration, with 1-2 years experience in a leadership or team management role.
• Strong experience with Windows/Linux servers, virtualization (VMware/Hyper-V) and network infrastructure.
• Knowledge of cybersecurity best practices and IT compliance (e.g. ISO, HIPAA, GDPR) is an advantage.
• Experience with cloud platforms such as Microsoft 365, Azure or AWS.
• Strong leadership, communication and organizational skills.
• Relevant certifications preferred (e.g. CompTIA Server+, Microsoft MCSA/MCSE, Cisco CCNA, ITIL, AWS).
• Fluent in English; Portuguese and/or German is desirable.

Working conditions

• Hybrid mode (present 3 times a week).
• May be required at night or on weekends during system upgrades or emergencies.
• On-call responsibility for critical infrastructure problems.