Know Your Customer Quality Assurance Specialist (Associate)

Job Information

The position of Know Your Customer Quality Assurance Specialist (Associate) is based in the Commercial & Investment Bank division in Geneva, Switzerland. The position is full-time and part of the Global Know Your Customer (KYC) Quality Assurance (QA) team.

Tasks

The tasks include:

• Testing the quality of approved KYC files against global KYC standards and recording the results in the case management system.
• Verifying the reliability and integrity of the collected data and challenging the appropriateness of assumptions where necessary.
• Anticipating challenges and initiating solutions in the QA testing process.
• Identification of key issues, risks, and trends, and performance of root cause analyses; preparation of recommendations for remedying identified deficiencies or improving business processes.
• Presentation of results to key stakeholders, tracking and monitoring of corrections to identified critical errors.
• Collaborate with global partners to ensure consistency with the global KYC framework and governance approach.
• Consideration of regulatory requirements and best practices for implementing process changes.
• Maintaining quality and productivity performance metrics at all times.

Requirements

The requirements include:

• Strong individual performance with at least 1 year of experience in AML risk management.
• Knowledge of Geneva and global AML regulations, compliance requirements, and industry best practices.
• Analytical skills with the ability to assess complex customer types and risks.
• Experience in banking or a related industry is required.
• Advanced analytical, communication, and presentation skills.
• Ability to articulate findings/AML risks and escalate them to the relevant parties in a timely manner.
• Ability to perform root cause analyses and risk analyses.

We offer

The position offers the opportunity to contribute to the integrity of banking transactions and have a significant impact on compliance with global KYC standards. The position is part of a global team and offers the opportunity to work with various departments and teams.