Job offer
CUSTOMER SERVICE REPRESENTATIVE FOR BASIC CONSULTING (60–100%)
EKK Bank is seeking a Customer Advisor (60–100%) to provide basic advisory services, who will interact directly with customers and support and advise them in their day-to-day banking transactions. The ideal candidate has basic business training, experience advising retail customers, and a strong customer-oriented mindset.
Job description
Do you enjoy direct contact with customers and value a close-knit work environment? Here, you’ll find a small team, a wide range of responsibilities, and the opportunity for professional and personal growth. In this role, you’ll be one of the first points of contact at the teller counter and will assist our customers with their day-to-day banking needs. At the same time, you’ll support our basic account holders and advise them on our basic banking services.Your tasks
- Consulting and needs-based sales of our basic and retirement planning services
- Ensuring a high level of service quality through comprehensive customer support
Your profile
- Completed basic training, preferably in business, or a comparable qualification
- Fluent in German; ideally a native speaker
- Good knowledge of banking products in the areas of savings, payments, and retirement planning
- Experience advising individual clients in the banking sector
- Strong customer focus, flexibility, and the ability to work well in a team, as well as the ability to work independently
Your Perspectives
- Diverse and responsible roles
- Promoting personal and professional development
Job details
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