Job offer

Customer consultant outbound (all)

Migros Bank is looking for an Outbound Customer Advisor to provide customer advice, process transactions and inform customers about services and products. The position offers a permanent position with the possibility of working from home and attractive benefits.

Job description

Tasks

  • You may carry out simple consultations and transactions and inform our customers about our services and products
  • You are responsible for the high-quality and comprehensive documentation of CRM information and the generation of demand-oriented manual sales opportunities

Requirements

Professional experience and training

  • At least 1-2 years in telephone or personal customer contact
  • Completed vocational training (EFZ), commercial training and further training in finance an advantage

Language skills

  • German (native speaker)
  • French (an advantage)
  • Italian (good knowledge)

Personal characteristics

  • Enjoy actively developing customer relationships, recognizing customer wishes and daily telephone customer contact
  • Experience in active telephone customer acquisition and development as well as a completed commercial profile with administrative and professional orders
  • A healthy level of self-confidence and a winning personality
  • Networked thinking, flexibility and the ability to work in a team are among your strengths

We offer

  • Up to CHF 300 per month per child for external childcare
  • Flexible work location / home office Individual options for home office
  • Occupational benefits
  • Socially attractive pension fund with above-average employer contribution

Job details

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