Outbound customer advisor

Tasks

• You may carry out simple consultations and transactions and inform our customers about our services and products.
• You are responsible for the high-quality and comprehensive documentation of CRM information and the generation of demand-oriented manual sales opportunities.

What you bring with you

• At least 1-2 years of experience in telephone or face-to-face customer contact
• Completed vocational training (EFZ) in business administration and further training in finance would be an advantage
• German (business fluent), French (advantageous), Italian (advantageous)
• Purchase opportunities based on qualified potential analysis
• Enjoy actively building customer relationships, identifying customer needs, and maintaining daily telephone contact with customers
• Experience in active customer acquisition and development by telephone, as well as a deal-oriented, communicative, and professional manner
• A healthy level of self-confidence and a winning personality
• Networked thinking, flexibility, and teamwork are among your strengths.

What we offer you

• Employee benefits: up to CHF 300 per month and child for external childcare
• Flexible working hours / working from home: individual options for working from home
• Occupational pension provision: Migros Bank accounts, mortgages, and financial services with preferential terms