Customer Service Representative (50–60%)

Tasks

• You will assist our customers with all account- and product-related issues and questions.
• You will assist your colleagues at the branch as needed.

Requirements

• You have completed a banking apprenticeship or have comparable basic training.
• You enjoy interacting with customers and treat them with kindness and respect.
• You enjoy working independently and with precision, are reliable, and demonstrate initiative and a strong sense of personal responsibility.
• You impress others with your professional and confident demeanor, as well as your communication skills.

We offer

• Work Schedule: We offer flexible working hours and a flexible vacation policy.
• Employee benefits: We offer you discounts on most banking services (e.g., accounts, cards, mortgages).
• Annual Stock Purchase Plan: Once a year, you can purchase the bank’s stock at no cost and earn stock options.
• Career opportunities: We support you in your education and professional development.
• Active retirement planning: We offer retirement planning for the future or your own pension fund.
• More money for families: In addition to the standard family allowance, you’ll receive CHF 150 per child per month.
• Family-friendly: We offer 20 weeks of maternity leave and 15 days of paternity leave.