Job offer
Customer Service Representative (80–100%)
AEK BANK is seeking a customer service representative (80–100%) for its branches in the Lake District to advise customers on financing, investment, and retirement planning matters and to staff the customer service desk. The position requires a completed business apprenticeship, experience in customer service, and strong communication skills.
Job description
To support our team in the Lake Region, we are looking for a competent, dedicated, and service-oriented individual to fill the position of Customer Service Representative (80–100%). The position is available as of July 1, 2026, or by agreement.Tasks
The tasks include:- Consulting services for initial questions regarding financing, investments, and retirement planning
- Management of the information desk and the self-service area’s equipment, including ATMs, coin and bill deposit machines, and the safe deposit box system
Requirements
We are looking for someone who meets the following requirements:- Completed business training, preferably in the banking sector
- Experience in customer service
- Enjoy daily personal customer contact and a high level of quality awareness
- A customer- and service-oriented approach
- Strong communication skills, an open-minded attitude, and the ability to handle pressure are among my personal strengths
- A Class B driver's license is recommended
We offer
We offer:- Throughout Switzerland, the focus is on personalized and flexible work schedules
- Short decision-making processes and a secure workplace
- Attractive additional benefits and a flexible working environment
Job details
Training opportunities powered by skillaware.