Job offer

Customer Service Representative (80–100%)

AEK BANK is seeking a customer service representative for its branches in the Lake Region to advise and assist customers with financing, investment, and retirement planning matters. The position is a part-time role (80–100%) and offers an annual salary of CHF 60,000 as well as attractive benefits.

Job description

To support our team in the Lake Region, we are looking for a competent, dedicated, and service-oriented individual to fill the position of Customer Service Representative (80–100% FTE). The role includes:
  • Consulting services for initial questions regarding financing, investments, and retirement planning
  • Maintenance of the self-service area's equipment, including ATMs, coin and bill deposit machines, and the safe deposit box system

What you bring with you

We are looking for someone with:
  • Completed business training, preferably in the banking sector
  • Experience in customer service
  • Enjoy daily personal customer contact and a high level of quality awareness
  • A customer- and service-oriented approach
  • Strong communication skills, an open-minded attitude, and the ability to handle pressure are among my personal strengths
  • A Class B driver's license is recommended

We offer

We offer:
  • CHF 60,000 per year
  • 3.5 weeks of vacation per year (pro rata)
  • Short decision-making processes and a secure workplace
  • Attractive benefits and a flexible work environment

Job details

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