Customer Service Representative, Basis Bern (M/F) 80–100%

Job description

We are looking for a new colleague to join our team in Bern. Our client is an innovative SME in the field of digital transformation that relies on agile, self-organized teams to implement complex solutions efficiently and collaboratively. We are looking for someone with a customer-oriented mindset who is passionate about processes, systems, and products and is also interested in digital topics and the opportunities they present. You bring enthusiasm and a love for your work to the table and ideally have already gained experience in the field of digital transformation.

Your new job

• Client consulting and support in the area of digital transformation: analysis, management, and implementation of agile methods and tools
• Actively utilize and further develop the existing technology-based product portfolio
• Customer consultation and support for our current products and services; digital support

Requirements

We are looking for someone with a customer-focused mindset who is passionate about processes, systems, and products, and who is also interested in digital topics and the opportunities they present. You bring enthusiasm and a love for your work to the table and, ideally, have already gained experience in the field of digital transformation.

We offer

• Professional and personal training and development
• An open and dynamic working atmosphere

How you benefit

• An open-minded company that supports you right from the start—you’re an important part of our team from day one
• Exciting, varied, and meaningful work—we’re looking for real solutions to real challenges
• A collegial, very pleasant work environment within a dynamic team
• An open, dynamic work environment with flat hierarchies and short lines of communication
• An attractive workplace in the city center
• The opportunity to gain valuable experience in this field