Job offer

Customer service representative for basic customers

Bank Thalwil Genossenschaft is looking for a customer advisor (60-100%) to support basic customers, with a focus on individual advice and the development of tailor-made solutions. The position requires a completed banking apprenticeship or banking experience, experience in customer advisory services, and an open, winning personality.

Thalwil

Bank Thalwil AG

100%

YOUR RESPONSIBILITIES

- You are the first point of contact for our customers and provide individual, needs-oriented, and competent advice during appointments. - You welcome our customers at various locations, carry out a precise needs analysis, and identify potential for suitable solutions. - You will develop and sell tailor-made products and services that meet the requirements of our customers. - You will actively seek opportunities to get involved and develop your skills in a diverse, family-like banking environment.

YOUR PROFILE

- You have completed a banking apprenticeship (EFZ) or have banking experience. - You have experience in customer service. - You have an open and engaging personality and are responsible and reliable. - You are confident and conscientious, responsible and reliable. - You work independently, directly and accurately. - You enjoy working with customers.

WE OFFER

- A motivating field of work, an open-minded team, and flat hierarchies. - Targeted support and the opportunity to take on new challenges. - A friendly working atmosphere with short decision-making processes, mutual trust, and genuine team spirit. -

5–6 weeks of vacation
Option for vacation bonus and 13th month's salary
Great opportunities for external continuing education
Internal training sessions
Autonomy in time management
opportunities to participate
Bonuses for above-average performance
Comprehensive personnel conditions on all our products + reimbursement of travel checks
Salaria for all employees
Expense allowance of 70 CHF per day for private portraits
Financing: 60% company and 40% employee, management compensation
Modern office infrastructure with addiction infrastructure in Thalwil
Strong corporate culture

KNOWLEDGE & EXPERIENCE

- Experience in customer service - Professional expertise in banking

YOUR STRENGTHS

- Independent and conscientious approach to work - High quality awareness

LANGUAGES

- German (spoken/written) - English (spoken/written)

Original job description

Job details

Found on:

October 3, 2026

Employer:

Bank Thalwil AG

job percentage:

100%

Place of work:

Thalwil

Place found on:

https://link.ostendis.com/publication/kundenberater-in-basiskunden/i264w2ygzmvlsyp3dfqy0mu0sk5z3myvqp0ntmbj51sqc6qw3ix6t32v4vxpvb72

About the employer:

Bank Thalwil AG is a Swiss regional bank.

It offers accounts, loans, and investment products.

The focus is on private and corporate customers.

Its headquarters are located in Thalwil on Lake Zurich.

Training opportunities powered by skillaware.