Job offer
Customer service representative for basic customers
Bank Thalwil Genossenschaft is seeking a customer advisor (60-100%) to advise basic customers and develop products and services. The position requires a completed banking apprenticeship or banking experience, an open and engaging personality, and experience in customer advisory services.
YOUR RESPONSIBILITIES
- You are the first point of contact for our customers and provide individual, needs-based, and competent advice during appointments. - You welcome our customers at various locations, carry out a precise needs analysis, and identify potential for suitable solutions. - You will develop and market our products and services that meet the requirements of our customers. - You will actively seek opportunities to get involved and develop your skills in a diverse, family-like banking environment.YOUR PROFILE
- You have completed a banking apprenticeship (EFZ) or have banking experience. - You have some experience in customer service. - You have an open and engaging personality, act responsibly, and are self-confident and independent. - You work independently, directly, and accurately. - You enjoy working with customers. - Are a motivating work environment, an open-minded team, and flat hierarchies important to you? - Would you like to take on new challenges while benefiting from targeted support? - Can you identify with our corporate values of "community, reliability, drive, and passion"?We offer
We bankers cultivate open communication and live our corporate culture. As a regionally based bank with a cooperative ethos, providing personal, comprehensive, first-hand customer advice is in our DNA. We don't wear ties, but we do start off on a friendly footing right from the start. You can expect a friendly working atmosphere with quick decision-making, mutual trust, and genuine team spirit.KNOWLEDGE & EXPERIENCE
- Experience in customer service - Professional expertise in bankingYOUR BENEFITS
- 5–6 weeks of vacation
- Option on vacation homes and trips
- Generous support for external training courses
- Internal training sessions
- Autonomy in time management
- opportunities to participate
- Premium-oriented goals
- Comprehensive personnel conditions for all our products and services
- Reimbursement of travel checks
- Sabbaths for all employees
- Expenses Swisscom rate for private calls
- Financing: 60% company and 40% employee, management commissions, co-determination
- Selective placement of job advertisements at the investment level
- Modern office infrastructure with chairlift in Thalwil
- Starteam corporate culture
Job details
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