Customer advisor for basic customers

Job description

Your area of responsibility

• You are the first point of contact for our customers and provide individual, needs-oriented and competent advice at appointments.
• You accompany our careers, carry out a precise needs analysis and recognize potential for possible solutions.
• You recommend our products and services that meet our customers' requirements.
• You will set up the correct procedure for counter maintenance and provide our customers with excellent advice and support at various locations (Thalwil, Adliswil, Kilchberg, Langnau am Albis and Kirchberg).
• You are actively looking for opportunities to get involved and develop in an appreciative, family banking environment.

Your profile

• You have completed a two-year banking apprenticeship (EFZ) or have banking experience.
• You have selected experience in advising customers.
• You have a committed, competent demeanor and an open appearance.
• You are a self-confident and winning personality who acts responsibly and independently.
• Your working time is self-determined and direct.
• Are a motivating working environment, an open-minded team and fair hierarchies important to you?
• Would you like to take on new challenges and benefit from targeted support at the same time?
• Are you familiar with our corporate values "Community, Reliability, Drive and Passion" and would you like to further develop our regional bank as part of our activity-based working approach?

Knowledge & experience

• Experience in customer service
• Banking expertise

Your skills

• Self-confident & responsible way of working
• High quality awareness

Language(s)

• German (oral/written)
• English (oral/written)

Your benefits

• 5 - 6 weeks vacation
• Option to sell vacations and unpaid leave
• Generous support for external further training (learning trips/learning sessions)
• Home office (regulation 40% / 60%)
• Vending machines on the timetable
• Options for vertical and private accident and NBU insurance
• Management conditions on our products and services
• Reimbursement of Reisa checks for all employees
• Special Swisscom tariffs for private cell phones
• Financing of PK 60% / AG and 40% AN, minimum investment CHF 1,000
• Management: share program, co-determination Election plan/investment strategy
• Modern office and working facilities with WIFI
• Internal training
• Strong corporate culture