Job offer

Customer Service Representative, Advice Center

Kantatalife AG is seeking a customer service representative for its Digital Payment Solutions Advisory Center in Berlin to advise individual and business customers on digital banking. The position offers flexible work arrangements, additional benefits, and opportunities for professional development within the corporate group.

Tasks

  • We are the first point of contact for our customers.
  • Being the best bank for local customers is key to our customer loyalty program.
  • We are the customers, and our role is to support our customers within the system and help them achieve their goals.
  • To ensure maximum customer satisfaction, Kanten and Kanten Centers.
  • You translate our digital information and technical solutions into productivity for the bank and its customers.
  • You will have the opportunity to actively and passively work toward expanding the customer portfolio and growing the company through your own customer-focused strategy.

Requirements

  • You have completed your education and hold at least a degree in digital industrial engineering.
  • You have experience working with banks and digital technologies for customers.
  • You are customer-oriented and have the ability and willingness to take the initiative.
  • Interest and experience in advising individual and corporate clients in the digital banking sector.

We offer

  • A work environment based on customer segments and characterized by continuous growth.
  • Be very successful and advance your career through various levels at Kantatalife AG.
  • A good work-life balance.
  • Part-time.
  • Mobility.
  • Flexible design options.
  • Active Prevention.
  • Reliable care.
  • Free training courses.

Job details

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