Job offer

Customer advisor in the advice center (f/m)

The position of customer advisor in the BKB Advisory Center involves providing customers with needs-based advice in the areas of payment transactions, savings, investments and pensions via telephone and digital channels. The ideal candidate will have a commercial education in the financial sector and enjoy selling and advising.

Job description

Customer advisor in the advisory center (f/m) 80-100%

Your new job

  • Providing customers with tailored advice on payment transactions, savings, investments and pensions via telephone and digital channels
  • Further development of our offers
  • Keeping a cool head when dealing with complaints
  • Processing of all administrative tasks

Requirements

  • Commercial training in the financial sector
  • Enjoy selling and advising on the phone
  • Enjoy interacting with people and have the ability to advise customers according to their needs

We offer

(no explicit benefits mentioned)

Application note

P.S. Because we are looking for a "customer expert" and not a copywriter, you can save yourself the letter of motivation. Instead, we would be delighted if you would answer our short questions in your application. Thank you!

Job details

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