Job offer
Customer advisor in the advice center (f/m)
The position of customer advisor in the BKB Advisory Center involves providing customers with needs-based advice in the areas of payment transactions, savings, investments and pensions via telephone and digital channels. The ideal candidate will have a commercial education in the financial sector and enjoy selling and advising.
Job description
Customer advisor in the advisory center (f/m) 80-100%Your new job
- Providing customers with tailored advice on payment transactions, savings, investments and pensions via telephone and digital channels
- Further development of our offers
- Keeping a cool head when dealing with complaints
- Processing of all administrative tasks
Requirements
- Commercial training in the financial sector
- Enjoy selling and advising on the phone
- Enjoy interacting with people and have the ability to advise customers according to their needs
We offer
(no explicit benefits mentioned)Application note
P.S. Because we are looking for a "customer expert" and not a copywriter, you can save yourself the letter of motivation. Instead, we would be delighted if you would answer our short questions in your application. Thank you!Job details