Job offer

Customer Service Representative in the Outbound Center (M/F) 80–100%

BKB is looking for a customer service representative for its outbound center who will schedule appointments with existing customers, build and maintain customer relationships, and implement campaigns. The position offers a flexible work model, a competitive benefits package, and the opportunity to be part of a young and dynamic team.

Basel

Basler Kantonalbank (BKB)

80-100%

Your new job

- Schedule appointments with existing customers - Implement various campaigns - Build and maintain customer relationships over the phone - Keep a cool head when handling complaints

Requirements

Experience in telephone customer contact, ideally in outbound telephony
Proficiency in German and fluency in French (minimum C1 level required)
Having fun selling
The ability to delight customers

We offer

In addition to a bank with a long tradition, our young, bold subsidiary Bank Cler
Discover more exciting ways to help shape the company
A spontaneous, wonderfully uncomplicated team spirit
Flexible working hours on a rotating shift schedule between Monday and Friday, 8 a.m. to 6 p.m., with the option to work from home by arrangement
An all-round good employment package

Original job description

Job details

Found on:

March 31, 2026

Employer:

Basler Kantonalbank (BKB)

job percentage:

80-100%

Place of work:

Basel

Place found on:

https://www.bkb.ch/de/die-basler-kantonalbank/jobs-und-karriere/offene-stellen/kundenberaterin-im-outboundcenter-w-m-2636

About the employer:

BKB is the cantonal bank of the Canton of Basel-Stadt.

Founded in 1899, it has its headquarters in Basel.

It offers accounts, loans, investment solutions and other financial services.

BKB is organized under public law and anchored in the canton.

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