Job offer
Customer Service Representative in the Outbound Center (M/F) 80–100%
Bank Cler is looking for a customer service representative for its outbound center who will schedule appointments with existing customers, build and maintain customer relationships, and handle complaints. The position offers a flexible work model, a friendly team, and a comprehensive benefits package.
Job description
Customer Service Representative in the Outbound Center (M/F) 80–100%Your new job
- Schedule appointments with existing customers
- Implementing various campaigns
- Build and maintain customer relationships over the phone
- Keeping a cool head when dealing with complaints
Requirements
- Experience in telephone customer contact, ideally in outbound telephony
- Proficiency in German and fluency in English (C1 level required)
- Having fun selling
- The ability to delight customers
We offer
- In addition to a bank with a long tradition, find other exciting ways to help shape the Group at our young, bold subsidiary Bank Cler
- A laid-back team spirit
- Flexible working hours on a rotating shift schedule between Monday and Friday, 8 a.m. to 6 p.m., with the option to work from home by arrangement
- An all-round good employment package
Job details