Job offer

Customer Service Representative in the Outbound Center (M/F) 80–100%

Bank Cler is looking for a customer service representative for its outbound center who will schedule appointments with existing customers, build and maintain customer relationships, and handle complaints. The position offers a flexible work model, a friendly team, and a comprehensive benefits package.

Job description

Customer Service Representative in the Outbound Center (M/F) 80–100%

Your new job

  • Schedule appointments with existing customers
  • Implementing various campaigns
  • Build and maintain customer relationships over the phone
  • Keeping a cool head when dealing with complaints

Requirements

  • Experience in telephone customer contact, ideally in outbound telephony
  • Proficiency in German and fluency in English (C1 level required)
  • Having fun selling
  • The ability to delight customers

We offer

  • In addition to a bank with a long tradition, find other exciting ways to help shape the Group at our young, bold subsidiary Bank Cler
  • A laid-back team spirit
  • Flexible working hours on a rotating shift schedule between Monday and Friday, 8 a.m. to 6 p.m., with the option to work from home by arrangement
  • An all-round good employment package

Job details

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