Job offer

Customer consultant in the outbound center (f/m)

The position as a customer advisor in the outbound center involves proactively supporting campaigns, making appointments and inspiring customers for products and services via telephone and digital channels. The ideal candidate will have experience in telephone customer contact, excellent language skills and an affinity for sales.

Basel

Basler Kantonalbank (BKB)

100%

Job description

Your new job

Proactively support campaigns
Arrange appointments
Inspiring customers for our excellent products and services via telephone and digital channels
Keeping a cool head when dealing with complaints

Requirements

First experience in telephone customer contact, ideally in outbound telephony
Fluent German and additional fluency in French or Italian (minimum C1 required)
Having fun selling
The gift of inspiring customers

We offer

An all-round good employment package
Work in home office by arrangement

Original job description

Job details

Found on:

23/9/2025

Employer:

Basler Kantonalbank (BKB)

job percentage:

100%

Place of work:

Basel

Place found on:

https://www.bkb.ch/de/die-basler-kantonalbank/jobs-und-karriere/offene-stellen/kundenberaterin-im-outboundcenter-w-m-2081

About the employer:

BKB is the cantonal bank of the Canton of Basel-Stadt.

Founded in 1899, it has its headquarters in Basel.

It offers accounts, loans, investment solutions and other financial services.

BKB is organized under public law and anchored in the canton.

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