Job offer

Individual Customer Service Representative

CLER is looking for a dedicated customer service representative in Zurich who will serve as the first point of contact for customer inquiries across various channels. The position requires strong analytical skills, excellent communication skills, and a service-oriented mindset within a performance-based work environment.

Your new job

  • You'll be the first point of contact for our customers via phone, text message, email, social media, chat, and other channels.
  • In the field of customer service, you’ll need strong analytical and critical thinking skills, good communication and coordination abilities, a strong commitment to customer service, and a passion for IT products and services.
  • You can expect a clean, organized, and well-structured work environment with exciting projects.
  • With your talent, you make it happen every day—turning this dream into reality and broadening our customers' horizons.
  • We'll motivate and support you as you work toward your goals.

How you benefit

  • An excellent and motivating work environment that values and respects core values
  • A key component of CLER, the No. 1 innovator in the financial services sector
  • You benefit directly from the results of your work and can take immediate action
  • The prospect of an exciting, performance-based job
  • A good working relationship among colleagues, characterized by a great deal of tolerance and humor
  • An attractive total compensation package consisting of a competitive base salary, bonus, and benefits (including 30 sessions of 20 minutes each)
  • We expect dedication, reliability, and an honest work ethic

Here's how to create a profile

  • You meet the following criteria in the area of work and performance communication:
  • You are solution-oriented, dedicated, flexible, and a team player.
  • Your analytical skills are the key to solving the problem.
  • A high degree of reliability, creativity, and organizational skills is required.
  • Strong communication skills are essential for successful collaboration.

Job details

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