Job offer
Client advisor:in private clients with location responsibility
The position of client advisor for private clients with location responsibility offers the opportunity to act as a competent point of contact for client questions and to provide comprehensive service and advice. The position combines customer advice, sales and team management in a branch of Zürcher Kantonalbank.
Job description
Customer advisor for private customers with location responsibility 80% - 100% | Sales and customer advice | Zurich-Wiedikon | Experienced professionalsTasks
- Ensures an inspiring customer experience as a brand ambassador and is the first competent point of contact for all customer questions
- Provides support on digital channels, accompanies and empowers customers to self-service and provides comprehensive service and advice
- Contributes to customer acquisition, potential identification, customer development and customer representation
- Accompanies our apprentices in the role of practical trainer
- Conducts feedback discussions with employees at the location on operational (specialist) topics as well as communication and presentation skills at the location
- Ensures the operational implementation of sales management
- Performs regulatory tasks and ensures the implementation of directives
- Coordinates customer appointments at the location and ensures capacity utilization in the team
Requirements
- Completed commercial banking apprenticeship or equivalent training
- Several years of experience in advising and selling financial and basic products
- Enjoy actively advising customers and have an affinity for digital channels
- Your communicative, trustworthy manner and confident demeanor will benefit you in customer contact
- You score points with your high acquisition, sales and service orientation
We offer
- Passionate and committed team with a lot of experience and open to new ideas - our success lies in teamwork
- Varied work with exciting and challenging customers with lots of potential
- Your career is important to us as an employer, which is why we support and accompany you on your way
- Attractive overall package with interesting fringe benefits and employee discounts (public transport, sports, leisure, childcare, health insurance and much more)
Job details