Customer advisor:in

Job description

Tasks

• Shared responsibility for ensuring front office operations (looking after the cash desk, processing cash and ATM orders, ordering money during vacation absences)
• Co-responsibility for a flawless process and compliance with the entire customer processing
• Processing and forwarding customer concerns to the relevant specialist departments
• Expansion of the existing customer base through targeted acquisition of new customers
• Collaboration in target group-specific marketing activities such as contact campaigns, events and representative tasks

Requirements

• Strong enjoyment of customer contact with a high level of service and good communication skills
• Enthusiastic and sales-oriented personality with a winning demeanor
• Ability to maintain an overview even in hectic situations
• Independent, precise and responsible way of working
• Great flexibility and ability to work in a team

We offer

• Dynamic and human team that works together with a lot of joy, motivation and cordiality
• 5 weeks of vacation per year and the option to purchase up to two additional vacation days per year
• Discounted REKA checks and various benefits once a year