Customer Service Representative

Tasks

• You will independently handle value-assessment investigations for Legal & Compliance by managing the internal billing process and taking responsibility for preparing the findings for decision-making.
• You will manage your scheduled appointments and tasks and prepare any internal company decisions and statements.
• You will actively participate in the continuous improvement of processes, thereby contributing to their enhanced performance.

Requirements

• You have professional training and extensive experience in the field of compliance. You are well-versed in due diligence (VSB) and tax compliance (ILA, FATCA).
• You have excellent verbal and written communication skills in German. Knowledge of English is a plus.
• Your writing skills and communication skills round out your profile.
• Your dedication and openness will quickly make you a valuable team member.

We offer

• Work Schedule: We offer flexible working hours with a flexible remote work model.
• Employee benefits: We offer you discounts on most banking services (e.g., accounts, cards, mortgages).
• Annual Share Subscription Program: Once a year, you can purchase shares in St. Galler Kantonsbank at a significant discount and become a shareholder.
• Opportunities for professional development: We support you in your training and continuing education.
• Active retirement planning: We offer you retirement planning through our own pension fund. You decide how you want to manage your retirement planning through our fund.
• More money for families: In addition to the standard family allowance, you will receive 1,328 francs for each child born.
• Family-friendly: We offer 20 weeks of maternity leave and 15 days of paternity leave.