Customer Service Representative

Tasks

• You will assist our customers with administrative tasks and be responsible for internal communication
• You will work closely with our clients and assist them with advice on financing, investments, retirement planning, and payment transactions
• You will assist with the orientation and training of the trainees

Requirements

• You have completed a vocational apprenticeship or equivalent basic training
• You enjoy interacting with customers and treat them with kindness and respect
• You enjoy working independently and proactively, are reliable, and demonstrate initiative and a strong sense of personal responsibility
• With your professional and confident demeanor and your communication skills, you will

We offer

• Time Management: We offer flexible working hours with a family-friendly remote work model
• Employee benefits: We offer you preferential terms on most banking services (e.g., accounts, cards, mortgages)
• Annual Sponsorship Program: Once a year, you can purchase shares in St.Galler Kantonalbank at a discounted price and, as a shareholder, have a say in the company’s decisions
• Career opportunities: We support you in your training and professional development
• Attractive retirement planning: We offer you Swiss retirement planning for the future through our own pension fund. You decide whether you want to contribute more to your retirement savings or to your salary—we make both possible!
• More money for families: In addition to our individual family allowances, you’ll receive CHF 125.00 per child per month
• Family-friendly: We offer 20 weeks of maternity leave and 15 days of paternity leave