Customer Service Representative

Job description

To our customers, we are their bank of choice. For us, being their bank of choice means putting our customers’ wishes and goals at the center of everything we do and continually inspiring them. To truly embody this commitment to advising and building relationships, we need your help! Are you interested in bringing your expertise to our Compliance team? We’re looking to expand our team in this area.

Tasks

• You will independently handle value-added processes and matters in the Legal & Compliance department, manage internal billing for all related tasks, and oversee the scheduling of their completion.
• You will manage scheduled appointments and tasks, and, as a liaison between internal and external units, actively participate in context-specific process optimizations, thereby contributing to their improvement.

Requirements

• You have professional training and extensive experience in the field of compliance. You are thoroughly familiar with due diligence (VS) and tax compliance (AIA, FATCA).
• You have strong, above-average communication skills, including in English, and consider this an asset.
• Your analytical skills and communication skills round out your profile.
• Your dedication and openness will quickly make you a valuable team member.

We offer

• Work Schedule: We offer flexible working hours with a flexible remote work model
• Employee benefits: We offer you discounts on most banking services (e.g., accounts, cards, mortgages).
• Annual Share Program: Once a year, you can purchase shares in St.Galler Kantonsbank at a significantly discounted price and acquire stock options.
• Career opportunities: We support you in your training and professional development
• Attractive retirement benefits: We offer retirement benefits through our own pension fund. You decide for yourself how and when to make contributions.
• More money for families: In the future, in addition to the regular family allowance, you will receive CHF 1,200 per child as a parental leave allowance.
• Family-friendly: We offer 20 weeks of maternity leave and 15 days of paternity leave.