Customer Service Representative

Tasks

• You will independently handle value-added processes and inquiries related to Legal & Compliance by ensuring that results are proactively communicated and responsibly presented.
• You will manage your scheduled appointments and tasks and prepare for any deadlines, completion dates, etc.
• You will actively participate in the continuous improvement of processes, thereby contributing to their further development.

Requirements

• You have a background in banking and extensive experience in compliance. You are well-versed in due diligence (VSB) and tax compliance (AIA, FATCA).
• You have a sophisticated and professional command of written and spoken German. Knowledge of English is a plus.
• Your professional conduct and communication skills round out your profile.
• Your dedication and openness will quickly make you a valuable team member.

We offer

• Work Schedule: We offer flexible working hours with a flexible remote work model.
• Employee benefits: We offer you discounts on most banking services (e.g., accounts, cards, mortgages).
• Annual Share Program: Once a year, you can purchase shares and exercise purchase options for St.Galler Kantonalbank shares at significantly discounted rates.
• Career opportunities: We support you in your education and professional development.
• Attractive retirement benefits: We offer retirement benefits through our own pension fund. You decide how you want to use your tax-free allowance.
• More money for families: In addition to the standard family allowance, you’ll receive CHF 122.00 per child per month.
• Family-friendly: We offer 20 weeks of maternity leave and 15 days of paternity leave.