Customer Service Representative

Tasks

- You will assist our clients with their financial matters and serve as their primary point of contact for questions and concerns. - You will support your colleagues at the branch as needed.

Requirements

• You have completed a banking apprenticeship or have comparable basic training.
• You enjoy interacting with customers and treat them with kindness and respect.
• You enjoy working independently and are solution-oriented, and you bring a sense of initiative and a high degree of personal responsibility to the job.
• You are interested in a skills-based and secure job, as well as in developing your communication skills.

We offer

• Work Schedule: We offer flexible working hours and a flexible vacation policy.
• Employee benefits: We offer you discounts on most banking services (e.g., accounts, cards, mortgages).
• Annual Share Program: Once a year, you can purchase shares in St. Galler Kantonalbank at a discounted price.
• Career opportunities: We support you in your education and professional development.
• Attractive retirement planning: We offer you retirement planning for the future or your own pension fund. You decide for yourself whether you want to make additional voluntary contributions.
• More money for families: In addition to the standard family allowance, you’ll receive CHF 150 per child per month.
• Family-friendly: We offer 20 weeks of maternity leave and 15 days of paternity leave.