Customer advisor at the counter

Job description

Customer advisor at the counter Workload: 80 - 100% Location: Schaffhausen and Neunkirch

Tasks

• Independent processing of cash transactions at the counter
• Supporting our customers in the use of basic services
• Responsibility for the management of our ATMs and cash holdings
• First point of contact for our customers - in person at the counter and by telephone
• Designing customer experiences that will be remembered
• Active contribution to the team and assumption of deputy tasks if required

Requirements

• Completed commercial training, ideally supplemented by banking expertise
• Strong ability to work in a team
• High degree of flexibility and willingness to work at both offices
• Enjoy direct customer contact
• Professional appearance and a strong customer and service orientation

We offer

• A dynamic and personal working environment
• Teamwork and cohesion are very important to us
• Short decision-making paths for fast and flexible processes
• An appreciative "you" culture that promotes exchange at eye level
• Flexible working hours that can be coordinated within the team - always with a view to operational needs
• Modern employment conditions with attractive terms