Customer Service

Your tasks

• Together with your team, you are the first point of contact for our customers.
• You will respond professionally and cheerfully to customer inquiries by phone regarding invoices, payments, fees, and mobile payment solutions.
• You can maintain a clear overview even when multiple customers are making inquiries at the same time, and you work confidently in a technically demanding environment.
• To operate our systems, you need at least a basic knowledge of English.
• You value flexible working hours and are willing to work shifts between 7:00 a.m. and 11:00 p.m.

Our offer

• Swisscard offers you the freedom to share your experiences and bring your ideas to life.
• We provide ongoing support for your professional and personal development.
• Not only do we all use informal terms of address, but we also support one another.
• In this process, we place an emphasis on equal opportunity and employment references.
• If you work in an office, you'll work with your team to set performance goals and short-term objectives.