Lead, SW Engineering

Job description: Lead, SW Engineering

Tasks

• Design secure and scalable solutions in line with the business:
• Breaking down design decisions into actionable tasks, estimating the tasks and ensuring these tasks are assigned to the team and ensuring control for completion from start to finish.
• Drive research, proof of concepts and design considerations and obtain stakeholder approval for implementation.
• Reviewing code and debugging issues, incidents and providing end-to-end solutions to them through hands-on development and resolution.
• Supporting the team in technical and functional aspects and solving questions.
• Communicate with business and technology stakeholders on feature progress, timelines, estimates and project vendors.
• Advice on alternative options, risks and the associated impact on the business and technology architecture.
• Designing new practices and patterns on the ServiceNow platform is an advantage.
• Ability to operate in an agile execution model with the ability to integrate continuous integration and continuous delivery frameworks.
• Ability to manage and coordinate the change request process for development and improvements.
• Develop and maintain excellent relationships and communication with global stakeholders, other IT teams and business units.
• Ability to work with suppliers and support staff in executing solutions, improvements and supporting their implementation.
• Flexibility for upskilling and managing team members with different skills.

Requirements

Minimum qualification:

• Bachelor's degree in computer science or engineering.
• 12+ years of extensive professional experience on the ServiceNow platform with GRC module and IRM implementation.

Required skills:

• Experience as IRM ServiceNow development and platform.
• Practical experience with ServiceNow integrations.
• Experience with Flow Designer.
• Experience leading technical implementation efforts of similar scope and size.
• Collaboration with business analysts and project managers to develop solutions.
• Strong understanding of technical knowledge of ServiceNow.
• Professional experience in creating custom workspaces, custom service portals.
• Integration of ServiceNow with other enterprise applications via web services, mid-server, e-mail, etc.
• Development of customized reports.
• Development of integration components (SSO, LDAP, ADFS, SailPoint, Ping, etc.).

Nice-to-have skills:

• ServiceNow CAS, CAD, CIS-IRM, CIS-CSM, CIS-ITSM certified.
• Understanding of other ServiceNow products.

We offer

• A flexible and collaborative work culture in an organization where financial strength and stability are assets that encourage us to explore new ideas.
• Movement within the organization is encouraged, high-level leadership is accessible, and you can take pride in working for a company that is committed to supporting the communities we serve.
• A workplace with a greater purpose.